Delivery Information

What is your delivery radius or coverage area?

  • We Currently deliver within Metro Manila only

What are your delivery hours and days of operation?

  • We operate from 6am-9pm daily

How long does it typically take for my order to be delivered?

  • We operate from 6am-9pm daily

Can I make changes to my order after it has been placed?

  • Any changes shall be advised 24 hours prior delivery schedule. Without giving notice, delivery will continue as processed and billing charges will apply. Also, it is best to call us for immediate concerns. CALLS: +632 8876-1463 | FREE 2-WAY SMS: 225657751.What is the policy for order cancellations? 
  • Requests for cancellation should be advised at least 24 hours before the chosen delivery schedule.

Is there a cancellation fee, and how does it work?

  • None. Requests for cancellation should be advised at least 24 hours before the chosen delivery schedule.


Do I need to create an account to place an order?

  • You may order as a guest however, we highly suggest creating an account for a smoother transaction for succeeding purchases. You may place an order via our website, www.smartmeals.ph. Simply sign up, place an order, and pay via our payment portal, Dragonpay. You'll receive an email from Dragonpay confirming your payment. If the payment and order is placed successfully, it must reflect under your completed orders in your “My Orders” tab.